Chat Transcript – July 30 21:00 UTC

[​​Note: All questions from members and candidate responses appear in the form they were submitted and represent only the views of the individual who wrote them. Questions and responses are not endorsed by the Organization for Transformative Works.]

Sveritas  

Hi everyone, and welcome to our second candidate chat for 2022!

Today you’ll have the opportunity to observe 2 candidates: Heather M and Tiffany G.

My name is Sveritas, and I’ll be hosting the candidate’s side today. On the audience/open_chat side, your host will be my fellow Elections Committee member disjointed.

disjointed, can you wave so everyone can see you?

disjointed  

👋

Sveritas  

Thanks, disjointed!

A transcript of the candidate side of the chat will be posted publicly on our website. The open chat transcript will not be posted there, but its transcripts will remain visible until after the election. During the chat, you may see candidates fix their typos; this is to make Elections Volunteers’ job easier later.

As the candidates discuss each question, audience members can notify [name] that you have questions for the candidates – either follow-ups or new questions – by raising your hand like this:

o/ (for new questions), or

o// (for follow-ups to the current question)

Disjointed will pass me the questions, and I will ask them during appropriate pauses in the conversation between the candidates.

Disjointed and I welcome all questions, subject to the following restrictions:

– Specify who your question is for, or if it’s for all candidates.

– Refer to everyone in the room by their username in this conversation. Don’t use other names you may know them by.

– Please keep questions reasonable and polite, as well as under 50 words (these are our expectations: https://elections.transformativeworks.org/elections-process-behavior-expectations/).

– Make sure your question is not a repeat of one already answered in the platforms (https://elections.transformativeworks.org/category/2021-en/2021-bios-and-platforms/) or the Q&A (https://elections.transformativeworks.org/category/2021-en/2021-qa/). If it’s a follow-up to one of those, please say so.

Heather M  

👋

Tiffany G  

👋🏽

Sveritas  

So we have our first question here: What do you think that you could bring to the OTW Board that sets you apart from your fellow candidates?

Heather M  

first of all, I’d like to give credit to the other candidates. I’ve been really impressed with what I’ve seen so far! I think one strength that I have is being able to analyze a situation and see the relevant context around it. That helps me when I’m explaining something to someone who is new or when I’m looking at a scenario of miscommunication. Being able to see where the gaps are can really help smooth things over when they’re a little rough.

Tiffany G  

Well, I think all candidates have a good and valid reason to be selected. But for me, I only started last year so am relatively new. I don’t know a lot of aspects as well as the other candidates do. So at the same time, I can be fair when making a decision more from an outsider’s point of view. Also, I am really good at starting communications and getting to know people.

Sveritas  

Thank you both your your answers! Our next question is: Can you name a couple of misconceptions that you’ve noticed people in fannish spaces have about the OTW, and what you think we should do to change that perception of the OTW?

Heather M  

I think that in a lot of fannish spaces, people don’t realize that the OTW exists. For a lot of AO3 users, it’s just AO3. It’s not a project of the OTW. I would love for us to talk more about the Org as a whole and to highlight the other projects and how all of them are related to fannish activities of various kinds.

Another misconception I see sometimes is that everyone in the OTW  is American. Every volunteer knows that this isn’t true, but from the outside it might be less obvious. We follow US laws, for example. I think one way to try to counterbalance that belief is to promote things like the 5 Things posts more and maybe create other venues for volunteers to talk about themselves – including (for those who are comfortable disclosing) where they are from

Tiffany G  

I have been a user of AO3 for a long time. And as a person who reads and writes stuff from Asia, I noticed a lot of people including myself (before) only used it to post stuff with adult content. It is still only used as a substitute for many people. I think we should change this. Fan fiction has all kinds not only just the adult content. And also yes people think AO3 is the only thing we have. We should definitely let them know about our other projects.

Heather M  

I agree. I’ve also seen the idea that AO3 is just for smut (and I like to write smut, but I also like to write other stuff lol)

Tiffany G  

😂

Heather M  

😄

Sveritas  

Thank you both! Now let’s talk a bit more about your experience volunteering. Can you tell us about a time (in your OTW volunteering or elsewhere) that you realized you had more responsibilities/deadlines than you could realistically complete on time? What did you do then?

Heather M  

While I was volunteering on the Policy & Abuse team, I ended up deciding to sell my condo and move. That’s a very time-intensive process and I of course thought I’d be fine. But after a few weeks, the report tickets that I’d assigned myself still weren’t done and I wasn’t any less busy. After a conversation with my Chairs, I took a 3 month hiatus (until after I would have time to settle into my new place) and one of my fellow volunteers offered to take over my tickets for me so that I wouldn’t need to worry about them and could focus on what was going on in my personal life.

In a non-OTW example, my workplace also sometimes gets busy with sudden rush projects requested by VPs or higher in the company. In those scenarios, I talk with my manager about what my priorities are and anything that isn’t necessary gets deprioritized until the rush project is completed. Again, I’ll arrange for coverage of those tasks if any is needed, but often those tasks are ones that I’m able to catch up on once the rush is over. In the OTW context, it was better to pass the tickets off because a user was waiting on my response or action.

Tiffany G  

Sure thing! When I applied, I went for both tag wrangling and support positions thinking that only one would accept me. In the end, they both accepted me. I wanted to contribute more but realized it was not possible to start on these two at the same time. So I asked if I could join the next batch as a tag wrangler. The tag wrangling committee confirmed I could do it. In this situation, I made the decision after thinking about which project needed more help and the amount of effort to finish.

For school and work, I usually arrange deadlines by due dates. I can complete tiny things on the side too.

Sveritas  

Thank you for sharing your stories with us! Our next question can be a little challenging: if you could canonise one freeform tag, what would it be?

Heather M  

lol I saw that one in the chat this morning and I’ve been trying to think which one it would be. I know we have a Roommates tag already, but I’d love “omg they were roommates” or any of the other versions of that one

Tiffany G  

let me think lol

Heather M  

it’s so hard!!

especially since I’m not a wrangler, so everything I think of I need to type in and see if it autopopulates or not 🤣

Tiffany G  

I would want to say something LGBT/feminism if they have not been canonized.

I first learned the idea of LGBT in fan fiction so that was something meaningful for me.

Heather M  

oh good point. and there are a lot of tags dealing with gender and sexuality that probably haven’t been canonized yet while NF has been closed

Tiffany G  

^yes I learned a lot from these tags

Heather M  

fandom is an excellent teacher 😄

Sveritas  

Thank you for your thoughtful answers! Our next question is: How do you think the board should balance letting committees and volunteers steer decisions and the board setting things in stone?

Heather M  

This is a tough one. I think Board needs to make sure that the OTW stays on course for the strategic vision. There are lots of different ways to achieve the overall goal, and that’s where the Committees and volunteers have the expertise to decide how best to get there. That said, if the Board notices that the decisions being proposed don’t support the strategic vision or the overall goals of the Org, then they have a responsibility to push back and see whether the decisions need to change or whether the vision isn’t the right goal. I read the new Vision and Goals (and Challenges) when it was posted today, and I think we’re on the right track.

Tiffany G  

I might get this wrong, but I think the committees and volunteers should decide on operations and guidelines because they know more about their areas. The Board can provide missions and visions on a higher level. If conflicts occur, the Board can also set rules on how to resolve such things. Communication is the key here. We want to make sure we are on the same page and help maintain OTW as a whole.

Heather M

exactly. communicating with each other is so important when there are differences of opinion

Sveritas

Thank you both! Have you talked to previous/current board members to learn more about the expectations of the role and what would you say was the best advice they gave you, if you did?

Heather M

I have! I talked to a few while I was preparing my answers this time and I also reached out last year when I was considering running but didn’t qualify for candidacy (it was before the staff/volunteer divide changed). I think the best advice I got is also advice that I often give: ask questions! There’s no shame in not knowing something already, and asking is so much better than feeling anxious about not-knowing.

Tiffany G

Yeah, they mentioned communication is the key. Since there is always a time difference, it’s better to reach out early. I agree.

Heather M

definitely

Sveritas

Thank you for your answers! Our next questions is also related to the role of the Board in OTW: One recurring theme in the Q&As was that Board should above all follow chairs’ expertise. Yet when people want to criticise the OTW as a whole, Board gets criticised, and it’s supposed to be Board’s responsibility to set OTW goals. What do you see as the Board’s role in the OTW?

Heather M

I mean, in some respects we’re the shield? We do take that criticism as representatives for the whole Organization, and I’m going into this election process with open eyes on that front. I think Board setting goals but allowing Chairs and committees to decide how to achieve them makes a lot of sense. I’ve never volunteered with Open Doors, for example, so I can’t really tell them how they can best contribute to the OTW’s goals. What I can do is make sure they know what those goals are and then ask for their expertise and help in achieving them.

Tiffany G

It’s normal to receive criticism, in my opinion. Again, I think the Board should take the criticism and analyze the cause of these and communicate with the chairs one by one. So in a way, it serves as a distribution center?

Heather M

oh, I like that analogy!

Tiffany G

My real life job also has a board and the board only organizes educational activities and stuff related to education.

So I think it is ok for the board to not participate in daily operations too much.

Sveritas

Thank you both! So we have a follow up to this question: An important part of the job is not only taking OTW criticism, but also responding to it, and sometimes even publicly defending decisions that you as a Board member strongly disagree with. Have you had experiences with that? Can you talk about how you’d deal?

Heather M

I have definitely had to do things that I didn’t personally agree with before, and in situations like that I sort of cosplay as the role I’m in, if that makes sense? Like, in that moment I’m not Heather M., person with an opinion. I’m Member of the Board, person who is communicating a Board decision. While I might personally disagree, if it’s something that the Board as a whole has decided on then my job is to present that decision to the public and explain why it was made.  If I’m unable to do that, I should recuse myself from the situation.

Tiffany G

As a student, I was an active member of the debate club. So, I learned a lot about how to defend something I don’t agree with. It’s very hard to find times where you completely agree with someone or something out there. By being here at OTW, I like what we are doing and agree mostly with our policies. I want to retain this community more than anything. I will make sure I am on the same page with everyone else and be respectful and convincing to the public.

Heather M

yeah, complete agreement is definitely rare but so far I’ve also found it rare to completely disagree with something the OTW has decided on

Sveritas

Thank you! Our next question is: Because we’re all volunteers, change can sometimes happen very slowly in the org. If you could pick one slow-moving OTW change or project that you think is most important to prioritize, what would you pick?

Heather M

Updating the Terms Of Service! without question. Volunteering with PAC made me want that more than anything else – even more servers lol

Tiffany G

That’s true. I believe that is where people have the most questions. Personally, since I work as an IT professional (network security area) in real life, I think it is important to get a well-updated security procedure for all volunteers. This will help protect our volunteers and also data from our users.

Heather M

ahh yes. security is also very important. good call.

Sveritas

Thank you for your answers! We have a follow up for Tiffany here: what do you mean by security procedure?

Tiffany G

I was thinking about the procedure we use in my full-time job works place. So every time we induct a new employee, it takes some time to draft out the level of access he or she needs. Then we discuss it with the information security officer and privacy officer about it and get approvals. Then we set the person up, and assign this person multifactor authentication and VPN. I was thinking if we can do something close to this.

Heather M

we have a similar process at my workplace too

Sveritas

Thank you for the explanation! Now let’s talk about something lighter for a moment: please tell us something you love about a non-AO3 project within the OTW

Heather M

I think this is my chance to geek out about Fanlore 😍  I just love it so much! It’s such a wonderful record of fandom. Our tropes, our drama, our major events and personalities. Any time I hear someone reference something that I’m not familiar with, Fanlore is my first place to go and 99 times out of 100, I find what I’m looking for. And if I can’t, then someone in the Fanlore team can inevitably tell me and then make a page for it 🤣

Tiffany G

True. I like Open Doors. I think I mentioned this in my Q&A too. I used to look for fan fic online as a kid and now I know a lot of these forums do not exist anymore. If we can retain the legacy, that will be very meaningful to the future generations.

Heather M

agreed! Open Doors is so, so important for all that fic I read when I was younger before AO3 existed

(honestly, I could geek out about just about everything but this is a time limited chat lol)

Tiffany G

My typing is slow 😂 more time to think.

Heather M

lolol I should try to pause longer maybe 😆

Sveritas

Both fanlore and open doors are important part for perseving fandom history! We do another another follow up here to the previous security questions for Tiffany (sorry, you have more typing to do): How would a vpn protect the org. What area’s would be protected by two factor authentication ? Who should work out how to protect the org from a rogue insider ?

Tiffany G

Well, these certainly don’t protect us from every scenario. I am only a newbie in the area myself but I think it will be helpful if we use a VPN to access Wiki and admin portals. This will help us protect volunteers’ contact information and user data. The 2-factor authentication might be used for ticketing system (as someone mentioned this might not be entirely possible though in our org). I think it will still be very helpful for us to do some seminars and educational emails/reminders/discussions and training to our volunteers so they are aware that security is a big issue online.

For example, during the induction process, we can bring it up.

Heather M

yes, we started a personal safety section in the PAC training with our most recent round of recruits

Tiffany G

What I said might not be very useful in our org, but anyway we can explore the choices in the future.

Heather M

😄

Tiffany G

That’s great!

Sveritas

Thank your for your answer, Tiffany! Up next, we have a little OTW story time: is there something that surprised you about volunteering in the OTW?

Heather M

I think probably just how social it is? I spend at least as much time just chit chatting with my fellow volunteers as I do with my in person friends – probably more! lol It was really great during quarantine times especially, but I valued it before then too. I honestly think that the friendships we make with each other help us with volunteer retention. We’d miss people too much if we left ❤️

Tiffany G

A lot of things surprised me. For example, I was not aware that tag wrangling can be this complicated. Took me forever to finally understand the basics of it. Also, I was surprised to see some of my friends in real life also volunteer here. Very cool.

For sure people are very welcoming and I make new friends here too.

Heather M

😍  that’s so cool 😄

Sveritas

Thank you both for sharing your experiences! Moving on to a more serious note: Workload is distributed really unevenly throughout the OTW, and sustainability/burnout are major issues for us. Can you talk about an experience in your teams where you saw yourself or other volunteers dealing with burnout/overwork and what it’s taught you about dealing, or helping others deal?

Heather M

Most of my burnout comes from my dayjob, not from volunteering. What I notice in myself when I’m burnt out is that I tend to be less patient, less forgiving, and quicker to judge. It’s really important for me to pay attention to when I’m displaying those behaviours and taking them as a sign to step away and get some much-needed rest.

 

For others, I think it’s important to let them know that burnout isn’t a sign of personal failure. It’s not your fault that you’re burning out and you shouldn’t add shame and guilt to an already heavy burden. Instead, allow others to share your load. Everyone I’ve met in my various committees has been very willing to give assistance when I’ve needed it and I definitely feel the same. If someone’s workload is too much for them, then we need to lighten it.

 

Systemically, I think that means more training and documentation to support the ability to delegate tasks to others. But I mentioned that in my Q&As already 🙂

Tiffany G

I believe PAC is very burnout as I’ve talked to them trying to figure out their difficulties and the best ways to handle. The support team took some tickets from PAC hopefully to relieve their stress a little bit. If possible in the future, we can see if we can take more tickets from them? Thanks to the effort of a lot of people in the support team; you helped me navigate my way and thank you.

Also we have parties and channels where we talk. These are really meaningful too.

Heather M

yeah, PAC is always climbing an ever-increasing mountain of tickets 😆  we’re very grateful to Support for taking some of them from us!

Tiffany G

🙂

Sveritas

Thank you for your answers! Our next question is: Lots of decision-making processes and debate within the org require the skills of active listening, influencing without authority, collaborative problem-solving, particularly when there is a crisis that needs immediate attention and action from Board. Have you had past experiences that equip you with these skills? If so, what are those experiences?

Tiffany G

I have a lot of these experiences actually. For example, when I was in school and working for the student association, there was a girl who tried to kill herself because she was constantly harassed by a fellow male student. It was a crisis that required immediate attention. I learned to actively listen and influence with authority (I really hated authority to mess up with this case actually). There were also some other cases like this, too.

Heather M

lol my day job 😆  I work in training and documentation for a large corporation, and the area I work in is very technical. I’ve never done the technical job, myself, but I need to document how it’s done in order to create training for others. That requires a lot of active listening to make sure that the expert I’m working with is giving me the full picture and that I’m understanding it correctly as I write it down.

 

I also need to do a lot of influencing without authority. In hierarchical terms, I’m a low-middle-management level but I frequently need to get my training strategy approved by General Managers responsible for 1/3 of the country or by a VP or EVP responsible for a large portion of the business. In those cases, I need to focus in on what’s important to that particular audience to give them what they need to know without distracting them with details that are meaningless to them. Shaping my message to the audience really helps me be more effective both in communicating my needs and in answering their questions before they even ask.

 

As for collaborative problem-solving, I work on a team of 20 training specialists, and we have meetings 2-3 times per week that are optional drop-in sessions where we can float ideas past each other or ask for help with what we’re working on. Those are everyone’s favourite calls to go to, and they’re so inspiring every time. I always come away with at least one approach to my problem as well as renewed energy to tackle it.

 

I mentioned earlier that I am often tasked with sudden rush projects that are based on a burning platform or an actual time-sensitive crisis. In those situations, I always try to understand first and foremost what we need to get done. Once I know the goal to achieve or the problem to solve, I’m well-armed to tackle it using the skills and methods above.

oh wow! that’s definitely a crisis situation! I can’t imagine dealing with that when I was a student!

Tiffany G

I would not say we did a good job at collaborative problem solving because I discovered everyone just wanted to get the most out of their current position. But I think it would be different here. If people do not want to make OTW a better community, they would not even volunteer in the first place.

Heather M

excellent  point

Tiffany G

👀 Heather’s work sounds very intense.

Heather M

it can be! but most of the time I really enjoy it 😄 even the challenges!

Tiffany G

👍🏽 That’s awesome!

Heather M

the team I work on makes it all a lot easier too 😄

Sveritas

Thank you for sharing about your experiences! We have questions directed at individual candidates next.

For Heather M: I’m very intrigued by the Acting Chair suggestion put forth in your Q&A on Board Work. I like this suggestion in the sense that it helps make the idea of signing up to be a Chair seem less intimidating, but at the same time, I’m concerned that if there is too much turnover Acting Chair positions, the “experiential” knowledge that one learns by doing stuff as a Chair on a day-to-day basis would become lost easily. If the Acting Chair system is implemented, how do you think committees should strike that balance?

and for Tiffany G: in your Diversity and Inclusion Q&A, you mentioned that you want to “find other ways for board members to receive criticism directly from our users and learn more about the specific kinds of situations where such [racist and transphobic] harassments exist.” What do you think the Board can do to make underprivileged folks more willing to come forward with specifics, when they may already have well-founded fear of retaliation from harassers?

Heather M

You’re probably going to think this is my favourite word, but: documentation. Writing things down is the best way to help people not forget. It’s also a great way to support people who are new to a role. It’s entirely possible that someone will be an Acting Chair once and then decide that being Chair isn’t something they want to do. That’s part of why I think having a low-stakes chance to try out the role is important. Saying you want to be Chair is a lot more permanent than saying that you’ll cover for 2 months while someone moves house or gets married.

 

It’s true that getting actual experience in the role is important and we don’t want that knowledge and experience to be lost, but if more and more people are aware of what’s involved in the Chair role, then there will be more people around to mentor someone who is doing it for the first time. Plus, it will help relieve some of the workload that the Chairs themselves are constantly under.

 

We’re a much bigger Org than we used to be with many more volunteers. It makes a lot of sense to me to give the Chairs more support and help them delegate tasks – whether that’s through my suggested Acting Chair role or through another system.

Tiffany G

I don’t personally experience any harassment myself (there sure is). The only uneasy situation for me was the hacking incident earlier this year. As a volunteer myself, my first thought when I heard of the hacking situation earlier was: what is going on and what are some measures we have taken so far. For the longest time, I didn’t receive any reports and stuff like that to keep me updated. Even though I enjoyed the little break, I still hoped we were updated on time. At the same time, I did not know how to reach out to the board members since Wiki is down. I think that is why some volunteers were scared. I would want to make the board members more accessible via internal chat tool or some anonymous question submission tools (something like Peing, protecting individual’s identities) so we can ask the questions directly to the board members. That will protect the identity of the volunteers. If the volunteers are uncomfortable, they can also reach out to the chairs. The chairs can collect such things and deliver them to the board members as a whole (collective opinions are powerful).

Also if “mental counseling” is possible through talking; that’d be very helpful too. Assuring the volunteers they are safe and encouraging them to reach out. [edited]

Sveritas

Thank you both for your in-depth answers! Now our last question of the day: We all know change is hard, but: If you could just snap your fingers and choose one concrete change (tool, process, structure, etc.) in how your current OTW team works, something that could make their life a lot easier — what would it be and why?

Heather M

I would love it if we had an LCMS (learning content management system) that had both an internal and external view. On the internal side, we could house all of our training and documentation, including elearnings, videos, podcasts, whatever other modalities we might want to use. On the external side, we could house the FAQs, video tutorials, blogs, general help files… whatever we wanted to communicate out to our users in a user-friendly, easily-searchable way

(am I broken record or what?)

Tiffany G

Actually, I think the support team has a very good structure and process, and toolsets. For tag wrangling, if the documentation can be shorter and more concise, that would be even better. I was more confused than anything when I first started as mentioned above. I didn’t know a lot of the terms out there and had to google one by one in the orientation process. This delayed my progress quite a bit.

Heather M

I’m just realizing I answered for OTW/Docs committee which I’m not on at the moment. Give me a second and I’ll answer for a committee I’m on right now. Whoops!

Earlier I mentioned that I’d like the TOS to be updated to support PAC, so I can definitely say that again. Updating the TOS would give volunteers more tools to use when dealing with users who are breaking the TOS in spirit, if not in word. For Fanlore, I think we do fairly well but I’d love to see us adopt more social media platforms. I think Fanlore could do well on tiktok, for example, where fandom history often gets quite a lot of interaction. More people interested in Fanlore would hopefully lead to more updates of the existing pages and more people adding new ones.

Sveritas

That’s all the questions we have for today!

Thank you to our audience for being so supportive and for submitting questions! ❤️

Thank you also to our lovely candidates.

Thanks to disjointed, for modding the open chat.

We’ll have the transcript of this room up on the website within a few days. Have a great day, everyone!

Heather M

thank you so much everyone! See you tomorrow ❤️

4 thoughts to “Chat Transcript – July 30 21:00 UTC”

  1. Does this woman know that Chinese users (what is most certainly what is meant here) post pornographic works to AO3 because such works are banned on websites hosted in their own country? Of course they’d post PG works on sites in the same language.

    Quite frankly, I’m more than a little concerned by the fact that this woman with next to no knowledge of the way the site works and more than a little racism was able to get so far in your election process.

  2. I assume you’re talking about Tiffany G. For me, I actually find her POV very interesting and I assume she got so far in the OTW election process because she represents a demographic on AO3 that AO3 wants to give more focus/development to.

    It would be better to be careful when bandying around terms like racism, because she herself is clearly a mainland Chinese AO3 user, and her viewpoints are very aligned with the enforced attitudes behind the wall. This is completely reasonable but obviously not coherent with attitudes and fandom culture in English-speaking spaces.

    I personally would not vote for Tiffany G because I do not see the point in anyone climbing over the wall and then trying to recreate the environment behind the wall. Certainly I believe her viewpoints on certain matters are not compatible with OTW.

    Regardless, I think what is a shame is that the demographic Tiffany G /would/ most appeal to (CN language users on AO3) is a demographic disproportionately under-represented in the OTW voter base. The fact that a number of authors climb the wall does not mean they fundamentally disagree with policies behind the wall, and her viewpoints would be reasonable to a good chunk of people. There are major differences between EN antis and someone from CN internet spaces who is saying the standard lines, but I think it is difficult for foreigners to grasp the nuance.

    On the other hand, electing Tiffany G is clearly not the best option for the OTW moving forwards. But I would definitely like to see more outreach/inclusion of CN language fandom on AO3, since it is such a big demographic at this point, and I would like for us to have more candidates like Tiffany G in the future.

    If Tiffany G does change her viewpoints about several fundamental things like OTW’s purpose and whether or not the ToS should be updated for “illegal content”–when that time comes, I would be glad to vote for her. 🙂

  3. From this piece and her other transcript I am deeply concerned that such a candidate could potentially be a board member. The fact that she thinks AO3 was banned in Mainland China was due to “underage sexual content” showed that either she has no idea what really happened, or she deliberately chose to tell a lie.

    While I 100% agree that everyone should have an equal chance of participating in election, the fact that she was among one of the final candidates should raise some questions. Someone works in the area of IT security for a governmental organization (let’s not forget that VPN is technically illegal in Mainland) suggesting that OTW should implementing self-censorship mechanisms represents absolutely the opposite of the core values of AO3.

  4. I am concerned that her talking points go against the point of Ao3. This is a space where writers can express themselves freely, and censoring graphic content creates a hostile environment for many, many writers here.

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