[Note: Candidates were limited to 300 words for each answer.]
What would you like to do to reduce burnout in volunteers (both staff & non-staff)?
Danielle Strong began their foray into the world of fandom in the 90s with Gundam Wing slash fiction and fanart. Nearly two decades and a plethora of fandoms later, they’ve made their home on the Archive in the Supernatural and Marvel Cinematic Universe fandoms, amongst others. When recruitment was opened for the Abuse team in early 2014 they knew their skills in hospital patient liaison services, handling complaints and service-user queries would be a good fit for the team, and after joining they never looked back. As an Abuse staffer, Danielle has handled cases from accidental mis-tagging of works to plagiarism and harassment, and can probably quote most of the AO3 Terms of Service by memory by now! They bring a wealth of knowledge in mediation and problem-solving to the team, and is completely dedicated to the OTW and the work it does.